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Software today helps keep better track of project stages

With the advent of hospitality specific software solutions, hoteliers can run their business quite efficiently, streamlining the process right from the execution stage to operationreports.

A passion for guest satisfaction alone is never enough to drive the gargantuan task of building a hotel that meets international standards. Project management of a new hotel is an extremely arduous task; however, Project Management International Private Limited (PMIPL), uses an application that makes the job easier all around.

At the start of the project, a project manager is deployed at the site along with his team to monitor quality control, purchase, stores, and a senior engineer for civil, services, and interiors.

When the project is run by PMIPL, this team is on board with the project management software which is loaded on their computers at site, connected online with the company’s head office in Delhi.

The application has been developed in-house, says Lalit Kapoor, the managing director, and is available for their clients to get a clear view of the project stages.

“The team at the site feeds in all the data daily, starting with the receipts and issues in the stores at site, and their progress based on the timelines that are pre-decided at the time of drawing up contract”, he says.

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Ravi Shankar, managing director, Anantara Hotels and Resorts, who has used the application in the project stages of a golf and spa resort (Ambatty Greens in Coorg, and Chandra Mahal Haveli, a heritage hotel in a royal property Bharatpur, Rajasthan), agrees on its efficacy.

“The application has helped us knock off an entire layer of processes and personnel. It’s a help at the HR management level too; we did not need as many people for the project as are required in manual planning,” he says.

The application also highlights at what stage what part of the budget should be consumed, since the expenses for project and purchases are fed in as daily data in those computers.

This system shows the projected timelines vis-à-vis the achieved timeline, compares the defined budgets with the planned budgets, as against the executed budgets achieved, and variations and delays if any, at every stage.

“The deadlines set up to achieve these targets are already available with us, so we know whether we are progressing on the right course”, adds Kapoor.

The client only needs to log into the site and get all the reports real time, for all functions, at any point.

Online, the job cost report shows the purchasing progress and the payment progress of their reports. The expediting report is the detailed account of the approval, production, and delivery information available today.

Although, the software is for internal use of PMI only, and the management information system (MIS) derived from the software is available to the clients, a terminal facility has not been implemented yet for various reasons.