Complimentary breakfast in bed topped the list
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With a cash-crunch following the economic downturn, luxury hotels around the country are aggressively trying to out-do one another to win over customers and increase occupancy rates.
On a global scale, this also holds true with many tourism-dependant economies promoting themselves as the best destinations to visit.
But what is that ‘extra’ you can offer to your customers to keep them from wandering over to the competition asking for their brochures. Hotelier India finds out what you could give your customers to make them stay.
1. Complimentary breakfasts
On the top of the list were hot complimentary breakfasts. Every person had a requirement for breakfast in their top three expectations. Some even asked for complimentary breakfasts to be “served in bed.” In most hotels, complimentary breakfasts are only served in the restaurant and are charged for, if served in rooms.
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COMMENT
it's amazing to see how come safety and security did not feature in the top wants. Today that is the ultimate demand. 2 Comments
5 wants of a guest
it's amazing to see how come safety and security did not feature in the top wants. Today that is the ultimate demand.
P.M.,VAZ (Jun 17, 2010) Panjim, India
5 wants of a guest
ITS A BUYER'S MARKET OUT THERE. IF THERE AREN'T SUFFICIENT EUROPEAN CHARTER TOURISTS COMING OCTOBER, THE SITUATION IN GOA WILL BE WORSE THAN EVER. FROM ABOUT MARCH ONWARDS BUDGET HOTELS WITH TARIFF OF 2500 OR SO BEGAN SELLING AT LESS THAN 750/NIGHT.AND GUESTS ARE DEMANDING MORE THAN WHAT YOU HAVE STATED.
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COMMENT
it's amazing to see how come safety and security did not feature in the top wants. Today that is the ultimate demand.