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Purchase Power

Ajay Vora, Director of Finance, Hilton Mumbai International Airport talks about challenges, vendor compliance systems and new processes introduced for seamless purchase deals.     What is the biggest challenge in purchasing today? Timely purchase and good quality is always a challenge. With external factors such as – climatic or diplomatic, contributing to the availability and price of goods, effective ...

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Heritage Village Resort & Spa Manesar appoints Sumit Gogia as General Manager

    Heritage Village Resort & Spa, Manesar has appointed Sumit Gogia as the General Manager for their 154 room resort located near Gurgaon. In his new role, Gogia will be responsible for all aspects of the hotel’s operational functions along with sales and marketing and revenue management. Gogia brings with him over 18 years of experience as an hotelier and has worked with prominent brands lik ...

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Brewing it right

Hotelier India caught up with N.K.Sethia, Chairman and Founder of Newby Teas UK who explained the significance of selecting the right quality tea as well as improper practices that prevail in the industry. Newby Teas made its entry into the Indian market in 2010 and ever since, it has grown as a premium brand present in more than a hundred luxury hotels across the country.       “The world’s ...

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Taj Rishikesh Resort & Spa, Uttarakhand by IHCL opens for operations

The much-awaited Taj Rishikesh Resort & Spa, Uttarakhand by The Indian Hotels Company Limited (IHCL) has opened its 79 room property, which comes with exclusive villas and secluded beach, set amidst the scenic view of Himalayas. Spread over 12.5 acres of terraced gardens on the banks of the river Ganga, the interiors of Taj Rishikesh Resort & Spa displays a unique blend of contemporary and rustic de ...

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STRIKING THE RIGHT DEAL

Vipul Chauhan , Purchase Manager, W Goa talks about challenges and new processes introduced for hassle free procurement. What is the biggest challenge in purchasing today? Firstly, logistics play a very important role, especially when it’s a place like Goa, as infrastructure isn’t that developed. Secondly, there is a high cost involved to ensure that everything reaches in time. What vendor compliance system ...

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Essential Design Tips

Design plays a very important role in driving profits for restaurants within hotels. Three of the top design professionals in the industry – Bobby Mukherji, Sumessh Menon and Esha Chaudhry give us their take on what works and what does not... Bobby Mukherji: “The restaurants design has to tell a story and tease the customers’ senses. The design elements, lighting, music, smell, feel and comfort play a very ...

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Four Seasons brings their ‘Extraordinary Experiences’ to Bengaluru

With Bengaluru being a very mature hospitality market having the highest number of rooms, Rainer Stampfer, President, Hotel Operations – Asia Pacific, Four Seasons Hotels and Resorts tells Hotelier India what his newly opened brand brings to the city. Commenting on why Four Seasons decided to open their second Indian property in Bengaluru, Stampfer explains, “India is an important market for us at Four Seas ...

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Walk the talk

Puneet Chhatwal talks about how IHCL is en route to being the most profitable company in the whole of Southeast Asia. “Restructure, re-engineer and reimagine are the pillars of Aspiration 2022, which is a part of IHCL's visionary path to the future,” says Chhatwal. The strong brand legacy of Taj and IHCL's portfolio of 178 hotels with a total of 21,600 keys, across 12 countries, ensures that the group enjoy ...

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The Fern Kesarval Hotel & Spa, Verna Plateau-Goa appoints Amit Mathuri as Operations Manager

Amit Mathuri has been appointed as Operations Manager at The Fern Kesarval Hotel & Spa, Verna Plateau-Goa. With over a decade experience in hotel industry, Amit possesses a thorough know-how in maintaining service standards along with achieving customer satisfaction through his team. His strength lies in planning and organising hotel operations and ensuring standard operating procedures. Before joining ...

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The GM Roundtable in Bengaluru.

  Hotelier India’s General Manager & Leadership Roundtable which was presented by Ecolab was held at Conrad Bengaluru. The evening reinforced the need to increase dialogue and interaction among hospitality professionals to effect excellence in hotel operations. The general managers of some of the leading hotels in Bengaluru exchanged notes and discussed what they did best throughout their career in ...

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