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Abdul Kareem, Purchase Manager of The Leela Palace Chennai tells Vinita Bhatia how tech is omniscient in its procurement division, with almost 80% processes becoming tech-oriented

Not too long ago, paper ruled in the procurement department – literally. From making entries to maintaining records, paper was omnipresent. However, slowly, hotels graduated to using technology tools especially created for the hospitality industry to become more competitive and efficient. And paper, or rather paperwork, is becoming redundant. To appreciate technology’s omniscience in the procurement departm ...

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Amarjit Singh Ahuja, Director-Procurement, Hotel Le Meridien, New Delhi, tells Vinita Bhatia how procurement heads can mitigate costs

It’s a very simple rule of thumb in business, but one that is often overlooked – probably because it is so simple. If businesses take care of the smaller things from the very beginning, then they can avoid a lot of bigger challenges as they scale up. And all it takes is investing a little time in preparing a framework for a proper workflow to be followed and voila! One has a solid foundation for every divis ...

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Industry veterans share their opinions on why the procurement professionals play a key role in ensuring the overall profitability of a hotel

KB Kachru, Chairman Emeritus and Principal Advisor - South Asia, Carlson Rezidor Hotel Group “Procurement professionals are the key people who are actually the backbone of a profitable hospitality operation. The job of a procurement head has evolved and it has become more challenging.”       Nirupa Shankar, Director, Brigade Hospitality “I think in today’s day and age the role of procurement ...

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Maulina Gupta, GM, Hyatt Place Gurgaon tells Vinita Bhatia, Editor, Hotelier India, that if hotels want to capture the mindshare of millennials, they need to rethink their business strategies from the scratch

In her two-decade long experience in the hospitality industry, Maulina Gupta, GM of Hyatt Place Gurgaon, has seen several trends emerge. While some faded after few years, others became a force to reckon with over time. One of these has been the evolving profiles of the traveller. Whilst certain guests prefer to stay loyal to luxury properties that offer distinct amenities and experiences, and others stuck t ...

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While Roseate Hotels and Resorts’ Indian properties are currently green field projects, Ankur Bhatia, Executive Director, Bird Group tells Vinita Bhatia that the company plans to acquire properties in the future

2016 was a milestone year for Bird Group. Firstly, it launched its brand of hotels with Roseate Hotels & Resorts with a vision to position itself as a global collection of unique stay experiences. This was followed by the launch of Roseate House New Delhi, as a progressive yet relaxed urban hotel. The Group owns and operates four uber luxury properties in India and the UK, each having individual brand i ...

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Sarovar Hotels debuts Hometel overseas with property signing in Nairobi

Sarovar Hotels has announced the overseas debut of its value brand, Hometel, with the signing of a hotel in Nairobi. The hotel, Tetezi Hometel Nairobi, will mark Sarovar Hotel’s fourth offering in Kenya’s capital after The Heron Portico, The Zehneria Portico and The Lazizi Premiere. With this, the brand will exceed a total of 400 keys in Nairobi and 800 keys in Africa. The 80-key Tetezi Hometel is located a ...

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LA NUIT BY SOFITEL BRINGS THE NEXT PARTY DESTINATION TO BKC

At the glamorous sunset soirée last evening, Sofitel Mumbai BKC celebrated one of the most chic party concepts – La Nuit by Sofitel, which reverberated the best of Parisian nightlife with local culture. Artisan at Sofitel Mumbai BKC, the perfect destination to unwind post a stressful day, was transformed into a glittering party venue featuring well-known saxophonist Ekaterina with the world renowned French ...

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Excellent guest service is at the heart of the hospitality industry, but delivering it consistently can be tricky – Faiz Alam Ansari, Complex GM – Alot Bengaluru Cessna Business Park & Sheraton Grand Bengaluru Whitefield Hotel & Convention Centre

Ask hoteliers the definition of the hospitality industry and they are likely to tell you that it is a service-oriented business encompassing hotels, restaurants or bars. Ask them how they gauge the success of any entity in this domain, and they will throw about terms like ARR, ADR, RevPAR, etc. However, the true measurement of success lies in the very word that sums the business – hospitality. It lies in th ...

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Amit Bhosale, MD of ABIL Group reveals that a key policy of the company is to keep its debt to equity ratio at 1:1 to ensure profitability

If Amit Bhosale, MD, ABIL Group is to be believed, several properties will soon be up for sale or auction, making brown field projects a more lucrative option than developing projects from scratch. He ticks off the reasons – high debt levels, gap between cash flows and debt, long gestation time to build hotels, etc. Given these circumstances, he’d rather buy semi-built or fully-built hotels. “It obviously d ...

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Hyatt Bangalore appoints Binu R as the Front Office Manager

Hyatt Bangalore has appointed Binu R as Front Office Manager. A hotel management graduate from Kerala’s Oriental School of Hotel Management he has over 14 years of experience in hotel front office operations. Binu began his career in 2002 at The Leela Kempinski and advanced to the position of assistant manager-front office at the Grand Hyatt Mumbai in 2005, which was also his first work interaction with the ...

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