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The serious business of tea

Every service in a hotel is about how much it adds to the bottom-line along with offering a great experiential to guests. Radisson Blu Atria Bengaluru has a dedicated tea and wine lounge, where it serves infusions with raspberry and strawberry added to tea-based cocktails and an entire menu dedicated to tea. Its revenues from special tea services has gone up by 20 per cent in the last year. For The Leela Mu ...

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Hotel Landscaping – A step in the right direction

As the hospitality sector in India evolves and travellers’ preferences shift, the industry constantly yearns for innovation. One of the most appealing things about a hotel is often the landscaping around it. Growing plants around the hotel especially in a sustainable way that benefits the environment as well as the bottom line, is an effective way for building the hotel’s reputation as an ecologically frien ...

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Indian boutique hotels are now identifying their target market in a bid to tap growth

Evolve Back’s Kabini retreat weaves in the vibrant social tapestry of the local Kadu Kuruba tribe. While bigger boutique hotels such as Evolve Back, Niraamaya Retreats, Suryagarh in Jaisalmer and Aman have drawn regularly from foreign markets, the domestic market is equally important. According to Jose Ramapuram, Director - Marketing, Evolve Back, “There is a growing demand from Indian tourists, especially ...

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The technological rush in Indian hotels

Technology has brought sweeping changes in practically every industry. However, the impact on the hotel sector has been tremendous. Hotelier India got general managers across Bengaluru to give us their take on the impact tech has had on the industry at the Hotelier India General Manager & Leadership Roundtable presented by Ecolab. Amitabh Rai, GM, Ritz-Carlton, Bengaluru The mobile phone has been the bi ...

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Swimming pools for the future

Water, the elixir of life, can be therapeutic. A swim, then, can be the perfect way to relax and also get that much-needed exercise. Swimming pools are important recreation spaces in hotels and are also key features that attract families to zero in on a specific hotel while on a vacation. Design Mantra Simplicity is the key to designing a cost-effective swimming pool. “Even though we have many beaches aroun ...

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Indian luxury boutique hotels explore new markets and destinations for growth

“Big, branded luxury hotel brands face a new challenge from the boutique hotels. Luxury travellers are looking at experientials that go beyond the cookie-cutter ones.”These words by Filip Boyen, CEO of Small Luxury Hotels (SLH) of the World, a leading hospitality brand affiliation company that represents the best boutique hotels in the world, is a telling statement on how far evolved the luxury boutique spa ...

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Versace’s requiem to classic Italian design and luxury

The lobby features handmade mosaic flooring embedded with a Medusa head. The Italian luxury fashion brand, Versace, set up by the late Gianni Versace and his sister Donatella, is also known for something beyond fashion. The absolutely decadent and stunningly beautiful hotels are under the brand name Palazzo Versace, a Preferred Hotels & Resorts member. Hotelier India had the opportunity to review the Pa ...

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Combating the issues stemming from the dominance of OTAs.

In ‘Finding the balance between OTAs and Hotels’ based on ‘The Ultimate Indian Travel & Hospitality Report’ provided by Hotelivate to Hotelier India, in which Manav Thadani published his insights – ‘The Mighty (OTAs) and the Influential (Hotels): Finding Their Balance’, we talked about the fierce battle between OTAs and hotels for a higher share of the consumer’s wallet. In ‘When OTAs took over from hot ...

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A Hotelier India Exclusive: IHCL makes the right SeleQtions

Puneet Chhatwal, MD & CEO of IHCL, in an exclusive interview, talks about the launch of SeleQtions, the hospitality group’s curated hotels that are slices in time, with a sense of history and place, and offer immersive experiences to travel connoisseurs. The hospitality experience in the modern-day world is about exclusivity and uncommon experiences. With SeleQtions, IHCL’s newly launched vertical, the ...

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A GM’s take on the battle between hotel and stand-alone restaurants

 A general manager has to constantly tackle changes in the industry. The need to redefine approaches, deliberate opportunities and strategise to meet the new set of challenges in their individual and collective role was the focus of the Hotelier India General Manager & Leadership Roundtable presented by Ecolab. A topic which got the panellist of general managers excited was the importance of food a ...

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