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Will the New – Age Revenue Manager Stand Up?

They might conjure up images of people hunched behind a range of computer terminals, tapping away on keys, pulling out numbers in the air and then putting it back into the systems so that their hotels can keep chugging along on the growth path. Well, forget about this vision being anachronistic, it is pretence personified. Revenue managers are suave executives who have come into their own when it comes to h ...

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Abdul Kareem, Purchase Manager of The Leela Palace Chennai tells Vinita Bhatia how tech is omniscient in its procurement division, with almost 80% processes becoming tech-oriented

Not too long ago, paper ruled in the procurement department – literally. From making entries to maintaining records, paper was omnipresent. However, slowly, hotels graduated to using technology tools especially created for the hospitality industry to become more competitive and efficient. And paper, or rather paperwork, is becoming redundant. To appreciate technology’s omniscience in the procurement departm ...

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Industry veterans share their opinions on why the procurement professionals play a key role in ensuring the overall profitability of a hotel

KB Kachru, Chairman Emeritus and Principal Advisor - South Asia, Carlson Rezidor Hotel Group “Procurement professionals are the key people who are actually the backbone of a profitable hospitality operation. The job of a procurement head has evolved and it has become more challenging.”       Nirupa Shankar, Director, Brigade Hospitality “I think in today’s day and age the role of procurement ...

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LA NUIT BY SOFITEL BRINGS THE NEXT PARTY DESTINATION TO BKC

At the glamorous sunset soirée last evening, Sofitel Mumbai BKC celebrated one of the most chic party concepts – La Nuit by Sofitel, which reverberated the best of Parisian nightlife with local culture. Artisan at Sofitel Mumbai BKC, the perfect destination to unwind post a stressful day, was transformed into a glittering party venue featuring well-known saxophonist Ekaterina with the world renowned French ...

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Excellent guest service is at the heart of the hospitality industry, but delivering it consistently can be tricky – Faiz Alam Ansari, Complex GM – Alot Bengaluru Cessna Business Park & Sheraton Grand Bengaluru Whitefield Hotel & Convention Centre

Ask hoteliers the definition of the hospitality industry and they are likely to tell you that it is a service-oriented business encompassing hotels, restaurants or bars. Ask them how they gauge the success of any entity in this domain, and they will throw about terms like ARR, ADR, RevPAR, etc. However, the true measurement of success lies in the very word that sums the business – hospitality. It lies in th ...

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Reviving Incredible India

With tourism being a major focus for the new government, the Ministry of Tourism is looking at reviving the brand Incredible India By Rajarshi Bhattacharjee n an exclusive interview, Shripad Yesso Naik, minister of state, tourism and culture (independent charge) talks about his vision for growth of tourism sector in India and how he hopes the Prime Minister’s allocation of more funds to the tourism ministry ...

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Mr Perfect Hospitality

When the Taj Group of Hotels decided to refresh the brand’s internal rallying cry and its position to the world early last year, the creative team of well-known boutique advertising consultant, Luxury Branding, London, led by chairman Piers Schmidt, had an exciting brief. But Schmidt and his team also faced two major challenges. On the one hand, while Taj has been a very much loved and well-known brand in I ...

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India is a key market for our upscale brands

Now that there is a new government in place, is Starwood going to fast-track development in India? And, after a relative lull, are we going to look at more frequent launches? I think that’s right, however, what I would suggest is that we were never not bullish on India. Regardless of the government, we always knew that this was a primary market for us and we needed to be here. But as we look now to the futu ...

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Luxurious Locale

Mysore. The historic city, known as the City of Palaces, is situated at the base of the Chamundi Hills. It enjoys vicinity to the state capital of Bengaluru; being located at a distance of about 140km from it. With a total geographical area of 128.42 sq-km, Mysore is the second largest city in the state of Karnataka and an important tourist and heritage destination. The city has been growing at a CAGR of 14 ...

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Vivanta by Taj expands its footprint into Malaysia

Taj Group announced the rebranding of Rebak Island Resort, Langkawi as Vivanta by Taj – Rebak Island, Langkawi. This will be 29th Vivanta by Taj property. The property is a privately owned 390 acres rainforest island that commands a magnificent view of the Senari Straits bordering the Andaman Sea with a pristine and secluded beach. The island is blessed with a tropical climate, stunning rock formations and ...

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