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The differentiator

Studies have shown that the average stay of a guest in a hotel is 1.8 days. With the customer spoilt for choice between the various brands, what lures him to a property is the “differentiator” and what matters mainly is the information technology benefits that he can draw from his stay. Earlier a guest looked for only the three Bs – bed, breakfast and bath. After 2010, a fourth B was added – broadband, whic ...

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Storm in the tea cup!

English Breakfast, Earl Grey, Rooibos, peppermint or camomile served elegantly in dainty white porcelain, along with a three-tiered stand replete with cakes, éclair swans, delicate sandwiches, et al. The visual presentation element of the high-tea is gaining importance along with the quality and taste of the offerings in hotels today. Undoubtedly, as a beverage, tea is gathering steam and is also being cele ...

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A touch of legendary Oberoi service

It says much about the service standards in the Indian hospitality sector but particularly about The Oberoi, Dubai that it has received a number of accolades already within a span of two years, including being named among the best new hotels in the world. The property is located in a fiercely competitive market, a dynamic and cosmopolitan city, a bridge between the East and West hemispheres, a global financ ...

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Being social

The advent of social media websites has opened multi-pronged channels of communication and triggered an explosion of content on the internet that is still ongoing. While some flounder in the resulting clutter, the digital age has actually lent itself very well, especially to food promotions. Although it requires constant monitoring (a minor obstacle) and comments can come in fast and furious and even take a ...

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Ready for the big bite?

What the public wants are classics properly done with a modern twist but not in a manner that is confusing. Too much fusion becomes confusion,” says Chef Ramon Alvarez Salto, executive chef at The Leela Ambience Gurgaon Hotel & Residences. In fact, you’d be hard-pressed to find chefs who are great fans of fusion cuisine, if at all. Even as Indians trot the globe and demand the real thing back home, hote ...

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Curious Case of Average Rates and Law of Gravity

 If I had a rupee for every time someone commented on how expensive Indian hotels are, I would be a very wealthy man today. Not only do I hear this from people outside the industry, I get this statement from reporters every time we speak and shockingly, even from people within our industry. The statement or question is usually tinged with an undertone of accusation as if Indian hotels are overcharging ...

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Internet is a core amenity: IHG study

IHG carried an global survey across India, China, US, UK, Germany, France and Russia which revealed that 43 per cent of adults would choose not to stay in a hotel that charged for internet. The survey highlights that a large proportion of the business and leisure travelers listed internet access as the main amenity they expect to receive free of charge in hotels over full room service. Free internet ac ...

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The pinnacle of things

CUSHMAN & WAKEFIELD  Tourism is one of the key industries in J&K given its strategic location, geography and resources. The state has accorded tourism premier priority. Jammu, Kashmir and Ladakh are the three distinctive regions in the state that have attracted tourists for centuries. Kashmir Valley offers lush green forests, springs, perennial rivers, scenic alpines and pleasant weat ...

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The pinnacle of things

CUSHMAN & WAKEFIELD  Tourism is one of the key industries in J&K given its strategic location, geography and resources. The state has accorded tourism premier priority. Jammu, Kashmir and Ladakh are the three distinctive regions in the state that have attracted tourists for centuries. Kashmir Valley offers lush green forests, springs, perennial rivers, scenic alpines and pleasant weat ...

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Mind explodingly realistic

When we first saw Alex Roman's The Third&Seventh over a year ago, everyone was stunned by the photorealism of his CG worlds. With his latest commercial work, a spot for Grupo Cosentino's Silestone brand countertops, Roman once again shows his passion for cinematography, lighting and texture. Although this spot is 100% CG, the beauty of the shots distract the viewer from this amazing fact. Each compositi ...

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