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Hotelier India Awards 2018, Front Office Manager of the Year, Luxury to Upper Upscale, WINNER: Ashish Sharma

WINNER: Ashish Sharma JW Marriott New Delhi Aerocity As the Front Office Manager of the hotel for over a year, Ashish Sharma has revolutionised the upsell system, introduced fleet changes, and implemented effective cost management for the setup. The hotel was averaging a monthly upsell of Rs 8 lakhs in 2016 and 2017. With introduction of the new incentive, the average monthly upsell has increased up to Rs 1 ...

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Hotelier India Awards 2018, Front Office Manager of the Year, Economy to Budget, WINNER: Basant Bhatt

WINNER: Basant Bhatt Ginger Noida East As Assistant Hotel Manager of Ginger Noida East over the past 20 months, Basant Bhatt took the lead to approach IBS tower operators, successfully contracted with Reliance 4G towers, and invited Rs 4,20,000 of incremental ancillary revenue to the hotel. He initiated and got the laundry plant installed at the basement by a third party vendor, resulting in low cost operat ...

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Hotelier India Awards 2018, Front Office Manager of the Year, Upscale to Mid-Market,

WINNER: Prasad B Abhyankar The Fern Goregaon, Mumbai Prasad Abhyankar’s responsibility, as part of the team, is to implement established standards of service and to restructure the entire Front Office department in terms of manning, SOPs, yearly budget and cost control. At The Fern Goregaon, he has maintained a Guest Satisfaction rating of 95% since 2016. He has successfully implemented high impact sales in ...

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Hotelier India Awards 2018, Housekeeper of the Year, Economy to Budget, WINNER: Sunil Jinger

WINNER: Sunil Jinger Ibis Pune Viman Nagar In his two-year-long tenure with Ibis Pune Viman Nagar, Sunil Jinger used every opportunity thrown up by the job. He has emerged a champion in the surprise hygiene audits conducted by Diversey for Accor hotels pan-India, scoring 88%. Jinger assisted the hotel’s General Manager in handling operations for three days every week in his absence, by chairing the morning ...

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Hotelier India Awards 2018, Housekeeper of the Year, Upscale to Mid-Market, WINNER: Ankita Vaish

WINNER: Ankita Vaish The Gateway Resort, Damdama Lake, Gurgaon As the Executive Housekeeper of The Gateway Resort since 2015, Ankita Vaish has developed a team within the department called ‘Fantastic Four’, whose core job is to dazzle and delight guests. While the entire HK team serves the rooms, the Fantastic Four interact with guests, understanding their likes, dislikes, wants, requirements et al, and fee ...

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Hotelier India Awards 2018, Housekeeper of the Year, Luxury to Upper Upscale, WINNER: Umamahesh Rao

WINNER: Umamahesh Rao The Westin Mumbai Garden City At The Westin Mumbai Garden City, Umamahesh Rao started a checkbook accounting process for guest amenities and a chemical ordering process to maintain profitability of the hotel. Due to the PPM process and various room upgrading projects, scores increased by 3.4% in the maintenance and upkeep departments over the last year. Rao also set up an in-house carp ...

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Hotelier India Awards 2018, Housekeeper of the Year, Luxury to Upper Upscale, WINNER: Brajesh Chauhan

WINNER: Brajesh Chauhan The St. Regis, Mumbai Brajesh Chauhan, the Executive Housekeeper of The St. Regis Mumbai for the past one year, has been instrumental in reducing minibar losses from 52% to 20%, boosting Guest Experience Scores by 5% , and increasing the profitability from rooms to 1.5%. Through a strategic approach, Chauhan achieved 85% engagement score for 2018, the highest among other departments ...

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Hotelier India Awards 2018, Chef of the year, Economy to Budget, WINNER: A Rupeswara Rao

WINNER: A Rupeswara Rao Head Chef, Fairfield by Marriott, Visakhapatnam Son of a humble farmer, Chef A Rupeshwar Rao began his journey as a hall boy in a small restaurant about 19 years ago. “Because of my financial situation. I decided to become a chef,” he says. Today, as Head Chef of Fairfield by Marriott, Visakhapatnam, he has worked tirelessly to promote Andhra cuisine at a global level. His contributi ...

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Hotelier India Awards 2018, Chef of the year, Upscale to Mid-Market, WINNER: Suresh Thampy

WINNER: Suresh Thampy Executive Chef, Holiday Inn Mumbai International Airport Chef Suresh Thampy brings over 19 years of experience across the best of the hospitality brands to his job at the Holiday Inn Mumbai International Airport. While his strength lies in crafting new and innovative culinary creations, at the hotel his responsibility spans setting the menu, mentoring the culinary team and recruiting t ...

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Hotelier India Awards 2018, Chef of the year, Luxury to Upper Upscale, WINNER: Dawa Lama

WINNER: Dawa Lama Executive Sous Chef, W Goa Chef Dawa Lama believes food is a fuel for life, so the best way to serve it is to keep it “uncomplicated”. According to Chef Lama, food should not only fill your stomach but also your heart and soul. The Executive Sous Chef at W Goa joined the hotel as a pan-Asian Chef–CDC while the hotel was pre-opening its signature restaurant, Spice Traders. Chef Lama began h ...

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