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A Patio Party

Outdoor settings in hotels are usually beautified by nature itself; the correct choice of furniture can define a signature style to further enhance these locations Hotels are supposed to be a place of rest and rejuvenation replete with good food, luxurious stay, and great ambience. The furniture not only defines the opulence of these properties but also serves to convey their signature style. The concept of ...

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One Network to Bind Them All

Unified communications and cloud-based systems help hotel owners stay ahead of the competition by enhancing guest experience and improving employee productivity How often has one seen fatigued guests impatiently waiting at the hotel’s front desk while the hospitality staff is searching for their reservations or taking time to assign a room to them? This is hardly the kind of experience that will make guests ...

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The spice trick

Spices pack a flavourful punch and give an inviting aroma to food. Just a pinch is enough to uplift a dish. No wonder they are always in a chef’s arsenal Spices are all about flavours. Unlike seasoning, they not only compliment the food but also add a unique zest to it. Spices are added to dishes by chefs to layer and blend the disparate flavours that different spices offer. A multitude of spices—from the f ...

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Booked For Success

A reservation system isn’t about number crunching anymore, but a technologically advance set up that enables hotels to create newer values, tap new segments, forecast trends and even spearhead one, say the specialists If revenue management was all about every room that is not sold is a room wasted, then reservation system, at least the modern version of it, is that every room not sold at the “best rate” is ...

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Redefining Dining

Tableware is an integral part of the dining experience and a vehicle for chefs to express their creativity Gone are the days when only food mattered and presentation was secondary. Today, chefs are pushing the boundaries both in the kitchen, with unique dishes, and in plating them as a work of art. While the taste of the dish may lead to a guest overlooking a lacklustre presentation, sampling an aesthetic, ...

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Of Sound Technology

With customer retention becoming a challenge as well as an opportunity to stand out, hotels are striving to provide the best audio experience to their guests By Mini Ribeiro The modern hotel standard presents new challenges to manage and integrate it all. Making a unique blend of technologies work seamlessly to give guests the best audio experience in a hotel, is imperative today. And that is something hote ...

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Syncing Kitchens

In commercial kitchens today, it isn’t the size that matters, but what you do with it. Seasoned chefs and F&B specialist take us through the innovations that have transformed BOH By Madhulika Dash Two years ago, when Shangri La Eros decided to give its F&B units an overhaul with relevant concepts, it wasn’t just the front of the house that was about to be redesigned and upgraded, the kitchens, too, ...

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The bath factor

Hotel bathrooms now provide opportunities to showcase imaginative designs and are new-age style sanctuaries, replete with refinement and luxury by Rashmi Naicker Hotel bathrooms combine efficiency with opulence, right from energising and invigorating shower experiences to basins teamed with handsome faucets. Minute detailing can go a long way to ensuring a lasting positive and comfortable impression of a ho ...

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What’s brewing next?

Coffee today is more than just a silent party to conversation – with so many initiatives, it is more an indulgence. But has all the foreplay added extra forth to the brew? Here’s what has been brewing between the hotels and the bean world! By Madhulika Dash One has begun to question, if India is a tea or coffee drinking nation. With preferences undergoing a change, a plethora of tea centres and coffee place ...

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Tread with care

An important dimension of the built space, flooring takes on a different role in a hotel property. We look at some of the options to get that perfect backdrop to the ambience By Rashmi Naicker Like everything involved in hospitality design, flooring is expected to visually allure, communicate and embody a brand while addressing the functions of various spaces in a hotel. Add to this considerations such as u ...

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