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Bound by Sound

Good quality audio systems in hotels, whether in open spaces or guest rooms, is a sure shot way to augment overall guest experience By BINDU GOPAL RAO If there is one thing guests immediately notice when they walk into a hotel, other than the design, it is the sound. Soothing music can immediately transport them into another world while a jarring note can put them off in a minute. What this naturally means ...

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The Luxe Feel

Bathroom design is becoming an increasing focal point in hotels as architects, designers and hoteliers collaborate to create spaces that enhance the overall look and feel of guest rooms By BINDU GOPAL RAO As a space that is truly personal, bathrooms win hands down. Naturally, guests are looking at hotels that combine aesthetics and practicality seamlessly to ensure that bathrooms are becoming a key driver i ...

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Sparkle And Shine

The kitchen is a space that hoteliers are focusing on not just to ensure they make the best food but also in terms of hygiene solutions. By BINDU GOPAL RAO The importance of hygiene is an element that can hardly be over emphasised. In the context of hotels, this is of paramount importance and specifically a hygienic kitchen is a given. However, in order to ensure that the kitchen space is kept clean, hoteli ...

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A great fit

Hoteliers face the tricky task of continually upgrading their kitchens with equipment that are functional and cost-efficient without unduly burdening their balance sheet By BINDU GOPAL RAO An important aspect that defines a hotel’s reputation and the business it draws is the kind of food it serves. Naturally, since kitchens have become an important area, hoteliers are now focusing how on ways to ensure that ...

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All Eyes on you

Hoteliers have realised that the right surveillance solutions can not only ward off imminent issues, it can help them monitor and improve daily operations By BINDU GOPAL RAO In January this year, armed thieves stole jewels and other valuables worth €4.5 million from Ritz Carlton Hotel in Paris. This brazen heist in one of the world's most prestigious neighbourhoods firmly brought into the spotlight the need ...

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Room For Growth

Hoteliers are vying to give customers the choice of control for various services in guestrooms. And they are banking on technology to do this By Pradeep S Imagine a world where the room knows you and you know your room - that is what Hilton's CEO, Christopher Nassetta said while participating at the Skift Global Forum 2017 this October. At the event he revealed that the hotel chain is currently testing a ‘s ...

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Quintessential Luxury

Hotels across the world offer guests impeccable amenities: to make them want to take a part of their stay with them. By Soumya Menon There is nothing more fantastic than having guests staying over longer at a hotel due to the property's in-room luxuries. A perfect blend of choice of amenities, personalisation and the uniqueness of products determines the quality of a hotel. Guests today are looking for pers ...

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Rice is Nice

The amazing rice variants available in India ensure that there is never a dull moment in a chef’s life and kitchen By BINDU GOPAL RAO Did you know that rice has been cultivated in India since 5000 BC? A staple diet for more than half of the world’s population, it is a crop that is not just cultivated but also revered. There is plenty of folklore associated with rice, and in many countries it is actually con ...

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Spic And Span

As a division of paramount importance, the laundry solutions department has to maintain a fine balance between providing quality and on-time delivery by BINDU GOPAL RAO If one thinks about it, laundry is everywhere in a hotel – from bathwear, bed linen, tablecloths, napkins, staff uniforms, guest clothing, and more. And as this volume continues to increase, much care is needed in the upkeep of linen care. S ...

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‘Scent’sible Choices

Scenting in the hotel industry is more than just a trend; it is a need and a symbol of how guests remember and perceive the brand By Soumya Menon When you walk into the luxurious lobby of Sofitel Mumbai BKC, you are embraced by the powerful scent of bergamot, white rose, and jasmine of grasse complementing the brand’s design aesthetic, and sandalwood and lentisque exuding its sophistication. You envisage th ...

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