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Scoring Another Win

Vimal Singh, MD-South Asia, Louvre Hotels Group, believes that the secret to a successful M&A lies in understanding the organisational culture of the two companies and communicating it to the combined workforce regularly By Vinita Bhatia 2017 began with one of the biggest news in the Indian hospitality industry; that the $1.6 billion Louvre Hotels Group – the second largest hotel group in Europe – had p ...

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Better Safe Than Sorry

Given their porous perimeters, managing security of beachfront resorts can be daunting. It can be best achieved with the perfect symmetry of technology and personnel management By Vinita Bhatia 26th November, 2008 – it is a day that few Indians can forget. It was when 10 men stormed into Mumbai and held the city at ransom for three days, wrecking havoc and killing innocent people at the most supposedly safe ...

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Of Mice And Men

Dirk Beljaarts, GM, Novotel Amsterdam City tells Vinita Bhatia that by offering holistic MICE solutions, a hotelier's relation with clients will move from a transactional deal to an engaging mode Not too long ago, MICE spaces in hotels were fairly straightforward affairs. It could consist of corporate conference rooms in sombre colours, wooden panelling and and the requisite business amenities. The social e ...

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Sweat The Small Stuff

Amarjit Singh Ahuja, Director-Procurement, Hotel Le Meridien, New Delhi, tells Vinita Bhatia how procurement heads can mitigate costs It’s a very simple rule of thumb in business, but one that is often overlooked – probably because it is so simple. If businesses take care of the smaller things from the very beginning, then they can avoid a lot of bigger challenges as they scale up. And all it takes is inves ...

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Gaurav Singh is Multi-Property General Manager

Marriott International has appointed Gaurav Singh as Multi Property General Manager for Courtyard by Marriott Bengaluru Outer Ring Road, Fairfield by Marriott Bengaluru Outer Ring Road and Fairfield by Marriott Bengaluru Rajajinagar. His career began with the Marriott family in the year 2013, prior to which he worked with ITC, Oberoi and the Leela Group of Hotels. In his most recent position, he was the ‘Ge ...

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Jaypee Hotels and Resorts partners with STAAH

Jaypee Hotels and Resorts, five-star deluxe hotels has partnered with STAAH, a provider of cloud-based distribution services for hotels, for online distribution of five of its properties across North India. This partnership adds nearly 900 rooms to STAAH’s growing distribution network. Commenting on the partnership, Vaibhav Verma, VP-sales, Jaypee Hotels and Resorts, said, “As we continue to pursue growth o ...

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Keeping Pace With Change

David Hopcroft, GM of Le Meridien Gurgaon feels that consistently offering superlative guest experiences is the only way to stay on top of the game Give us a short background about your journey in this industry. My affinity for the hospitality industry started when I was schooling in the UK and visited local pubs and cafés. I apprenticed with the Hilton and The Park Lane, later taking on the roles of chief ...

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Leading by example

Manish Sodhi, GM, The Lalit, Mumbai, believes in encouraging the associates by being in the thick of action Give us a short background of your journey. After completing my Bachelors in Hospitality from Southern New Hampshire University and Masters in Business from Johnson Wales University, I started my career with the erstwhile Starwood Group of Hotels and after spending close to six years with them in Bost ...

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Twin peaks

Heading twin properties and delivering at both brand standards is more of a inspiration for GM Gaurav Singh than a challenge With over 14 years of experience across various brands, Gaurav Singh as the general manager, was the first resource for Courtyard by Marriott & Fairfield by Marriott-Bengaluru, outer ring road – one of the first complexes by Marriott with two brands. This WGSHA, Manipal and WMI, G ...

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Supportive leadership

Amit Midha, GM of the newly opened Conrad Pune, believes in a leadership that is supportive and encouraging rather than dictatorial, for best results by USHA J Give us a short background of your journey. I have been a part of the hotel industry for 18 years and have thoroughly enjoyed it. Beginning my career as a front office associate at the Trident, Udaipur, I went on to work with several hotel chains suc ...

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