Industry veterans share their opinions on why the procurement professionals play a key role in ensuring the overall profitability of a hotel Reviewed by Momizat on . KB Kachru, Chairman Emeritus and Principal Advisor - South Asia, Carlson Rezidor Hotel Group “Procurement professionals are the key people who are actually the KB Kachru, Chairman Emeritus and Principal Advisor - South Asia, Carlson Rezidor Hotel Group “Procurement professionals are the key people who are actually the Rating: 0
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Industry veterans share their opinions on why the procurement professionals play a key role in ensuring the overall profitability of a hotel

KB Kachru, Chairman Emeritus and Principal Advisor – South Asia, Carlson Rezidor Hotel Group

KB-Kachru“Procurement professionals are the key people who are actually the backbone of a profitable hospitality operation. The job of a procurement head has evolved and it has become more challenging.”

 

 

 

Nirupa Shankar, Director, Brigade Hospitality

“I think in today’s day and age the role of procurement heads is very important because they have the ability to negotiate the rates of almost all items Nirupa-Shankar---Picin the hotel – at least operating items. If they manage to save even one or two percent gross operating profit, then it has significant impact on the hotel’s financial viability. According to me, what really works is to get most of your items contracted by vendors, but typically, one does not go to the vendor who provides the lowest rate. It is about maintaining a balance of choosing a supplier who can give you quality products, who is reliable, especially when there is short supply, at viable prices. What our procurement team has found is finding the right partners and working with them for long-term, which is mutually beneficial.”

 

Neeraj Govil, Area VP-South Asia, Marriott International

“Not too long ago, we had all the purchase managers of our hotel get together and I had a meeting with them and it was a great interaction. I would Neerajlike to say this to all the purchase and procurement professionals out there. Firstly, you are very integral to everything that a hotel puts out, because everything almost comes through from the purchasing department and you have a very important role to play. Do not ever underestimate the importance of the role that you carry on our back. Secondly, I would like to tell the people in this discipline that please ensure you are extremely quality-focused. Sometimes, you get lost in this world of trying to get the best cost. While costs are very important, there can be no compromise on quality.”

 

 

Suresh Kumar, MD, Fortune Hotels

“The industry is suffering because of cost management. So our procurement heroes must start concentrating on getting economies of scale if they Suresh-Kumarwant multiple units. At the same time, the quality must not be compromised. I think what is needed is the correct lead time and right-in-time delivery. If this can be managed within the challenging circumstances that we work in, then it will be great thing for everyone in the ecosystem.”

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