With its customer-centric approach, Cleartrip, a Flipkart company, will now extend unique flight and hotel booking benefits to members of Flipkart Plus and Myntra Insiders (loyalty programmes for Flipkart and Myntra). This strategic move reflects the commitment to enhancing customer satisfaction and fostering loyalty across the Flipkart group of companies and its ecosystem of brands, including Cleartrip and Myntra.
The programme will help maximise user benefits with each transaction. Cleartrip will now provide an array of Value-Added Services (VAS), which will also be extended to loyalists of the Flipkart group companies.
Key Features of the Flipkart Group’s Benefits Programme:
- Flipkart VIP: Members enrolled in the VIP tier can access ClearChoice Max (free cancellation/rescheduling of flight bookings) at Rs. 1 and get up to a 15% additional discount on hotel bookings on the Cleartrip App.
- Flipkart Plus Premium: Members can get ClearChoice Plus (free rescheduling of flight bookings) at Rs. 99 and get up to 10% additional discount on hotel bookings on the Cleartrip App.
- Myntra Insider – Icon and Elite: Members enjoy exclusive benefits of ClearChoice Plus (free rescheduling of flight booking) at Rs. 1 and Rs. 99, respectively, and get up to a 15% additional discount on hotel bookings on the Cleartrip App.
These exceptional benefits are live for Flipkart customers (VIP and Plus Premium) and Myntra Insiders (Icon and Elite). Under the umbrella of ClearChoice, Cleartrip offers travellers unprecedented flexibility to modify or cancel their flight bookings and save more on hotel bookings. This enables the users to experience a stress-free booking experience while being prepared for any last-minute changes at a nominal cost.
Regarding the development, Ayyappan Rajagopal, Chief Executive Officer of Cleartrip, commented, “At Cleartrip, customer delight is at the heart of everything we do. This new endeavour will fuel the cross-utilisation of customers, offering unparalleled travel benefits to loyal patrons of Myntra and Flipkart. Through this industry-first integration, we will deliver superior value to a wider and more diverse customer base with every transaction, enriching their overall experience with enhanced services, convenience, and loyalty rewards.”
This latest venture by Cleartrip marks an important step towards elevating the customer experience across the group ecosystem.
