Vivek Sharma from Hometel Chandigarh delightly receives the Hotelier India's Front Office Manager of the Year
The ‘Front Office Manager of the Year’ award at the 11th Hotelier India Awards 2019 in economy to budget category went to Vivek Sharma from Hometel Chandigarh.
The ‘Front Office Manager of the Year’ award at the 11th Hotelier India Awards 2019 in economy to budget category went to Vivek Sharma from Hometel Chandigarh. Here, is a short excerpt where we get to know a bit more about Vivek as he shares his thoughts on Hotelier India.
The Hotelier India Award makes one feel very special and offers an assurance that there is a guild that celebrates and rewards the efforts of the hospitality industry staff members, who spend countless hours at work to serve guests and meet their expectations. This award works as a magic wand and offers us recognition within the company and also in the industry.
My support network includes my team, the general manager, Nabendu Acharjee, VP - Operations Nipun Vig, and Revenue Director Alam Khan. Their guidance motivates me to stay focused all the time and push myself beyond my limits.
I need to improve my listening skills, work towards achieving guest delight, focus on details, and be proactive and a team player.
I look forward to sharing my skills and knowledge in the industry. I am sure my efforts are now recognised and the company shall take due note and render me an opportunity to handle bigger responsibilities, with new dynamics.
Meeting guests from all walks of life and delivering to their expectations is an addiction that every hotel professional would want.
The hospitality industry is an interesting place to work in. I feel amazed at the technological advancements and creativity that have become hallmarks of the industry.