Unsung Hero of the Year’ award was awarded to Derek Monteiro from Taj Holiday Village Resort & Spa Goa
The ‘Unsung Hero of the Year’ award at the 11th Hotelier India Awards 2019 in economy to budget category went to Derek Monteiro from Taj Holiday Village Resort & Spa Goa.
The ‘Unsung Hero of the Year’ award at the 11th Hotelier India Awards 2019 in economy to budget category went to Derek Monteiro from Taj Holiday Village Resort & Spa Goa. Here, is a short excerpt where we get to know a bit more about Derek as he shares his thoughts on Hotelier India.
Being recognised by Hotelier India Awards shows that I am on the right path. It is a proof that by following one's passion at work and doing what you love is the key to success. This will help me move forward at an accelerated pace.
I always had the zeal to learn more and do more. It’s been a little over three decades working with IHCL,
yet, I remain as excited, challenged, dedicated and motivated as the day I first joined the group.
The management of IHCL, my professors and my family have been my greatest support.
Leading by example and being flexible, depending on the situation, is my management style. I understand that you cannot use a one-size-fits-all approach when dealing with different employees, which is precisely why I choose to be a mentor instead of a friend or a dictator to them.
My personal goal is to pursue postdoctoral research. I wish to devise a model for eco-tourism in the hinterlands of Goa; I believe that sustainable tourism is the need of the hour. There is a possibility to convert some of our rich social and cultural assets into tourism attractions and improve the livelihoods of the native people, such as the sacred groves in Goa located in the hinterlands and the rituals associated with these groves.
I wish to take my career in guest relations to greater heights by consistently delivering excellence towards all stakeholders of our esteemed hotel.