Charles Victor of Hyderabad Marriott Hotel & Convention Centre redefined human resources, took home Hotelier India's HR Person of the Year’
The ‘HR Person of the Year’ award at the 11th Hotelier India Awards 2019 in upscale to mid market category went to Charles Victor from Hyderabad Marriott Hotel & Convention Centre.
The ‘HR Person of the Year’ award at the 11th Hotelier India Awards 2019 in upscale to mid market category went to Charles Victor from Hyderabad Marriott Hotel & Convention Centre. Here, is a short excerpt where we get to know a bit more about to Charles as he shares his thoughts on Hotelier India.
Winning the Hotelier India Award means the highest achievement for any human resources professional in the field of hospitality. I am honoured and thankful to Marriott and my team.
The key reasons for my win is my contribution to employee and guest satisfaction; the latter is an equally major part of my work responsibility.
The principle motivates me to satisfy all of my organisation’s criteria, especially those pertaining to each individual's career and needs of the employees.
Elevating my morale and pushing me to achieve even better results in future is what the Hotelier India Award is going to do to my career.
My journey was heavily supported by my family, team, my fellow colleagues and my mentors.
I thoroughly believe that all good things take time and being patient is the key ingredient. This mantra has always been close to my heart.
I would wait to be surprised by the opportunities that life may bring along in the coming years.
The one thing I would like to do is reinvent employee experiences in the hospitality sector.
I look at the hospitality as an industry that provides instant personal connections at every touch point. It also provides opportunities to redefine human resources.