Exceeding guests' expectations led Kannanunni Ajayakumar from The Tamara Kodai being crowned as Hotelier India's Housekeeper of the Year
The ‘Housekeeper of the Year’ award at the 11th Hotelier India Awards 2019 in luxury to upper upscale category went to Kannanunni Ajayakumar from The Tamara Kodai.
The ‘Housekeeper of the Year’ award at the 11th Hotelier India Awards 2019 in luxury to upper upscale category went to Kannanunni Ajayakumar from The Tamara Kodai. Here, is a short excerpt where we get to know a bit more about to Kannanunni as he shares his thoughts on Hotelier India.
The Hotelier India Award is considered as the most prestigious in the hospitality industry. It is referred to as the 'Oscar of the hospitality industry'. This award not only inspires a person, but also serves as a recognition for the whole team for their efforts.
Efficiency, quality and effectiveness are key contributors to my success. I have adopted these qualities and they have helped me to overcome challenges and achieve my goals.
Working with a strong team that supports and motivates me to achieve targets and goals have helped.
A person's biggest support will always be his family. As I consider my team as my family, each team member of The Tamara Group deserves this award.The Tamara team has given their support and inspired me to succeed in my professional life.
My winning mantra is to passionately work at satisfying each and every guest's needs and exceed their expectations — from the time of check-in to the time of checkout, at minimum cost and maximum quality.
I believe in instituting and ensuring the deployment of proper channels at each centre to hear out the ideas and address the grievances of our customers and employees.
Improving yourself continuously and excelling in your work are important to gain respect in the industry.