F&B Manager of the Year ( Runner Up – Luxury to Upper Upscale) Hitesh Sangwan, F&B Manager, The Leela Palace Chennai
Starting his career as a management trainee at Taj Hotels Resorts and Palaces in 2007, and after working with brands like The Leela Palace Bangalore, Hitesh Sangwan was promoted to The Leela Palace Chennai in November 2015 as F&B manager. Within a year of joining the Chennai property, he increased the F&B revenue by 9.5 percent and GOP by INR 3.19 crore over last year.
Under his leadership, all three restaurants and the bar of the property won awards from various distinguished organisations of the country and abroad. With a keen interest in marketing of F&B and the world of wines, he has also been actively building a wine culture in the hotel through activities like ‘Winemaker’s Dinner’, ‘Champagne hours’, ‘Flights of Wine’, etc. He works closely with the marketing and banquet sales department to ensure that the banquet operations are complaintfree as it contributes almost 50 percent to the F&B revenues.