F&B Manager of the Year (Runner Up – Upscale to Mid Market) Utsav Garg, Executive Assistant Manager – F&B, Lemon Tree Premier, Delhi Airport
His initiatives resulted in 72 per cent increase in F&B revenues
As executive assistant manager-F&B of Lemon Tree Premier, Delhi Airport since January 2015, Utsav Garg works closely with the corporate chef to conceptualize food concepts for the group and design new F&B products pan-India, besides streamline menu composition for banquets. Last year, he undertook various initiatives that resulted in 72 percent increase in F&B revenues.
While the average food-cover realization increased by 35 percent, the banquet income grew by 77 percent over the previous year. The F&B team has a 104-strong team, with 53 in production and 51 in service. Of these 27 are people with disabilities, who are mentored by Garg. Last year, he introduced Nutan’s waiter calling system at Alfresco restaurant, which reduced the service team by four people, saving in manpower cost. Garg was also closely involved in working with the team to get the ISO-22000 certification for the hotel.