Roseate Hotels & Resorts makes its food service more transparent; to offer real-time access of its kitchen via camera
The access as of now shall be for Kheer, the fine dining Indian restaurant and Roasted by Roseate the in- house barista which is currently operational for home deliveries
Roseate House, a luxury fine dining which is currently delivering gourmet delicacies at the door step of guest, has found out a new way to engage with guests and ensure them about the hygiene and quality of service being provided. Roseate Hotels & Resorts will now share the live access to the kitchen via camera.
With this, one can access how the food is made and be assured about the hygiene and quality of service being provided. To begin with the access shall be provided for the direct orders and eventually leading to the orders through the food aggregators as well. The live streaming shall be continued as an ongoing process once the lockdown is lifted and shall be available for both orders received from outside the hotel or from the guests residing around the properties.
The live streaming of the food shall be accessible though medium like a link which can be either directly accessible through a browser or an application which is in the testing process as on date. The consumers can expect to have the access to the kitchen for the orders being placed in the second week of May so that one can enjoy them in the comfort of the home without being worried about the hygiene. The access as of now shall be for Kheer, the fine dining Indian restaurant and Roasted by Roseate the in- house barista which is currently operational for home deliveries.
Speaking about the initiative, Kush Kapoor, CEO , Roseate Hotels and Resorts said “ We at Roseate Hotels and resorts constantly thrive for delivering the Highest levels of Standards to our Guest. In continuation to the legacy of being transparent with our guest, we are giving them the confidence of the hygiene factor as well. Going ahead we plan to make the live streaming an interactive two way communication where in guests can interact with chef at times whenever possible which shall lead to building a strong partnership for life long with our Guest.”
He further added “ Roseate Hotels and Resort initiates touchless program to eliminate contact in the Covid World by ensuring minimum touch points of the delivery packets. We also ensure safe packaging ( double outer layer), multiple frequent sanitation of our kitchen utensils , regular temperature checks of all involved personnel to ensure safe food delivery.”
Roseate House is also the 1st Hotel in India and 5th in the World to achieve FSSC 22000 ( Food Safety System certification ) in 2019 which further strengthen the Hygiene Standards being maintained at all times.