EazyDiner launches Safe+ dining program; takes on food app majors by slashing commission to 5 per cent
EazyDiner will also provide restaurants with LiveTable, a top of the line software, to enable effective management of operations for delivery and takeaway
While the coronavirus outbreak has brought the eating out culture to a standstill, EazyDiner is extremely hopeful about a safe and healthy turnaround in the situation. With its extended operations in Dubai, the platform is already seeing a healthy revival in the eating out.
Besides, a recent survey which was conducted by EazyDiner, after nearly 60 days of quarantine, too highlighted a healthy revival of eating out culture. According to its findings, 69% per cent of EazyDiner users said they would like to go back to their favourite restaurants for a meal within a week of opening.
Given that diners are eager to come back to their favourite restaurants, EazyDiner is also assuring to provide them with a safe and healthy environment through its new program.
With a high focus on safety and hygiene protocols, EazyDiner has launched Safe+ Dining, a safety program for diners and restaurant employees. Through this program, a comprehensive hygiene and safety protocol monitoring will be done by EazyDiner by vetting and validating restaurants before onboarding them on Safe+ and also continuing to review via periodic visits. The EazyDiner app will also allow diners to give real-time feedback on the hygiene standards of the Safe+ restaurant.
Speaking on the launch, Chairman of the Board for EazyDiner, Kapil Chopra, says – “Safe+ Dining will be offered to those restaurants which adhere to the strict guidelines ensuring health and safety of both diners and restaurant employees. We are launching an additional feature of delivery and takeaway with select restaurants at a commission of only 5% - the lowest in the industry. Besides ensuring higher revenues for restaurants, Safe+ will also aid in the discovery of restaurants for diners and alliance partners. Additionally, restaurants will also benefit from access to data to know who is ordering from their restaurants and service their customers better.”
Safe+ also comes with stringent guidelines for takeaway and delivery as an added revenue and profit opportunity for select restaurant partners across India. As an immediate solution, in key markets, EazyDiner will work with a secure delivery partner, having employees on payroll- not outsourced or freelanced- enabling constant and periodic health-checks as well as access to the health history of these delivery personnel over some time.
As a long-term measure for sustainable operations, EazyDiner recommends restaurants set-up their delivery fleets, hiring their delivery personnel, for a stronger end-to-end control on safety, hygiene and food quality. Aggregated delivery fleets that have teams moving between multiple restaurants and services are not safe from a hygiene standpoint- also not allowing for consistent health and hygiene monitoring or addressing any illness symptoms.
EazyDiner will also provide restaurants with LiveTable, a top of the line software, to enable effective management of operations for delivery and takeaway. This will be provided at no charge to the restaurants for use over the next 3 months. EazyDiner will also be able to showcase its partner restaurants and their offerings to premium diners as it also runs EazyDiner Prime for top Indian and international banks premium cardholders.
Safe+ Dining initiatives by the restaurants will include a display of self-declaration on the measures that they are taking on the following:
• Residential accommodation hygiene and sanitation of the restaurant employees
• Raw material supply chain sanitisation
• Restaurant team temperature checks every day along with hygiene practices on shift including usage of gloves and masks
• Sanitization measures before and after every guest use of a table and also all guest use items including plates, glasses and cutlery.
Rohit Dasgupta, CEO EazyDiner says “The big question in eating out will be how safe is the restaurant kitchen and the restaurant itself? Additional visible proof of the restaurants’ hygiene and cleanliness practices will be welcome. Digital ordering and digital payments at restaurants are just 10% of the ‘contact’ experience, the critical bit is food preparation in the kitchen where there is high human involvement. ‘Contactless dining’ in most cases is just a marketing gimmick, a way of repacking an existing product without giving deep thought to the end product. Marketing gimmicks will not work in the current crisis and pandemic situations demand real thought-through products which can solve the problem being faced by diners and restaurants.”