LHW's Executive Committee appoints Shannon Knapp as president & chief executive officer
Knapp previously served as LHW’s Senior Vice President and Chief Marketing Officer for more than five years
The Executive Committee of The Leading Hotels of the World Ltd (LHW), comprised of seven LHW hoteliers, has appointed Shannon Knapp as their next President & Chief Executive Officer.
“Shannon is a strong, effective and values-driven leader who has been a driving force of strategy and innovation at the company since she joined in 2013,” said Andrea Kracht, Chairman, Executive Committee, The Leading Hotels of the World and Proprietor, Baur au Lac. “Having held executive positions at LHW for over six years, Shannon has a deep understanding of our business. She also has extensive experience in the broader luxury travel landscape.”
“I am incredibly honored and humbled for the opportunity to lead this iconic, member-owned institution,” said Knapp. “I am passionate about this mission and inspired to collaborate with the amazing 430 hotels in our collection and the extraordinary LHW employees to carry that mission forward.”
Knapp brings a wealth of luxury travel experience from her 15 years at American Express, where she had the opportunity to work in both the Corporate and Leisure travel divisions, managing luxury travel programs, partners and benefits for Platinum and Centurion Card members and travel consortia business.
“Shannon’s strong marketing and customer experience background will enable LHW to further leverage its strength of connecting curious travelers who cherish unordinary story worthy travel moments with hoteliers who live to craft them,” said Kracht. “The appointment of Shannon will introduce a fresh perspective on our business that will redefine the role of LHW in empowering the success of its members.”