John Surendranath started his journey with Accor in 2011 as Duty Manager at Novotel and ibis Novotel Bengaluru Outer Ring Road and then progressed to become Rooms Division Manager at Novotel Hyderabad Convention Centre and Director of Operations at Novotel Chennai Sipcot.
As the new General Manager, John will be responsible for overseeing all aspects of the hotel’s operations, leading a talented team of professionals, developing and implementing strategies to drive revenue, enhance guest satisfaction, and increase brand recognition.
He has demonstrated exceptional leadership skills and a deep understanding of the hospitality sector throughout his career, revamping operations to achieve outstanding results.
John holds a Bachelor’s degree in Hotel Management from Christ University Bengaluru and a Master’s degree in International Hospitality Management from Sheffield Hallam University. He is also a proud alumnus of Accor’s GM Pass 2020 cohort.