IndiGo, in its continuous endeavour to enhance the customer journey through digitization, adds a new feature to its website and app. The all-new hotel booking option allows travellers to seamlessly book both flights and hotels, saving time and simplifying the travel planning process.
Customers flying with IndiGo will also get exclusive discounts and can choose from over seven lakh properties worldwide, catering to a wide range of preferences and budgets. IndiGo has partnered with Vernost Marketing Services Private Limited to develop and manage the hotel platform integrated with the flight platform. Vernost, a marketing partner of Expedia Group, expands IndiGo’s customer offerings by providing access to Expedia Group’s extensive portfolio of over 700,000 properties across 250,000 destinations worldwide. With this new expansion, IndiGo has made planning and booking a more convenient and efficient experience.
Neetan Chopra, Chief Digital and Information Officer of IndiGo, said, “At IndiGo, we are always looking at improving the customer journey through continuous digitization. This expansion into the hotel booking platform underscores the airline’s commitment to customer convenience and satisfaction by curating a streamlined travel experience and serving as a one-stop destination for both flight and hotel bookings. This expansion takes IndiGo’s promise of seamless travel to new frontiers, not just 35,000 feet above sea level but even beyond their journey in the sky. With over seven lakh properties to choose from in India and abroad, we are dedicated to enhancing every aspect of our customers’ travel experience.”
