As Radisson is celebrating 25 glorious years in India, what does the future hold for the Hotel Group in the country?
“Our long-term vision is to be the company of choice for our guests, partners, and talent. Whenever a guest plans a trip, an investor thinks of a partner, or someone is looking for a career in the hospitality industry, RHG should be their preferred choice,” divulges Vikas Ray.
The Group recently introduced India-focused brands like Park Inn & Suites by Radisson, bolstering its brand infrastructure in the country. Tailor-made for the Indian market, the brand will apparently deliv-er a warm and heartfelt hospitality experience in a modern yet familiar home-like setting. The Group also signed a strategic partnership with Ruptub Solutions to develop a pipeline of 150 hotels under the brand over the next decade with the first hotel to debut in Guruvayur, Kerala in Q2, 2024.
“Currently, I support operations to further strengthen our brand portfolio of Franchised Hotels across the South Asia Region and firmly believe that it’s better to break your dream down into smaller steps until you figure out a path forward and focus on the most basic action that keeps you moving and inspired,” he adds.
Highlights of our conversation with him:
The Future Of Hospitality: “Is about People and Service. The industry has huge potential to attract professionals, who will help and serve people. For a guest coming back to our hotel, more than just a good night’s sleep is what we should aim for.”
Offering Customized Packages: “That are more curated for the guests is another key element in to-day’s scenario. Giving employment opportunities to the people from local communities, skilling and developing them so that we can offer our best services to the guests remains our other objective.”
Advice To Aspiring Hospitality Professionals: “Work passionately while loving the profession.”
