Leading luxury company Taj Hotels, part of IHCL, announces the promotion of Saurabh Tiwari to the role of Area Director of Operations, Middle East, and General Manager at Taj Hotels UAE. In his new role, Saurabh will be responsible for three luxury five-star hotels within the region (Taj Dubai, Taj Exotica Resort & Spa, and Taj JLT).
As Taj Hotels strengthens its presence in the Middle East, Tiwari is leading a very resourceful and talented team of corporate operations and commercial mavens in support of its properties and experiential offerings in the region, while delivering value for guests, associates, and owners.
Beyond his remarkable international experience in Spain and the UK, Saurabh has always been a champion of the team at Taj Dubai and led the hotel to new heights. Saurabh stands for and deeply believes in the company’s core values. In his previous roles as General Manager of Taj Dubai and other leading hotels from renowned international chains, Saurabh has demonstrated exceptional leadership, strategic vision, and dedication to delivering supreme guest experiences. In his most recent role as the GM of Taj Dubai, the hotel has achieved remarkable milestones and garnered widespread acclaim for its commitment to hospitality excellence.
Saurabh’s journey started with Taj Hotels in 2021, where he came with innovative ideas, trendsetting concepts, and led the transformation of his hotel from the front. He passionately creates new concepts and streamlines expenses to maximize margins, making the hotel operationally very efficient.
As Area Director of Operations, Middle East, and General Manager, Saurabh will oversee the operational aspects of multiple properties within the region, ensuring that Taj Hotels continues to uphold its reputation as a beacon of luxury, which is represented by ‘Tajness’. His strategic insights, passion for service, and ability to foster strong teams will certainly contribute to the continued success and growth of IHCL in the region.
Commenting on his promotion, Saurabh Tiwari said, “I am deeply honoured and excited to take on this new role as Area Director of Operations, Middle East, and General Manager. Our iconic company, IHCL, and Taj brand have always been identified with excellence, and I am committed to upholding our legacy while driving innovation and growth in the region. I look forward to collaborating with our talented teams to deliver exceptional experiences to our guests and ensure all stakeholders are satisfied with the results. There has been remarkable work done by IHCL in ESG and sustainability under PATHYA program and we strive to consistently contribute positively to the community.”
This new role underscores IHCL’s commitment to recognizing and nurturing talent within the organization. His leadership qualities and dedication to excellence make him a valuable asset to the IHCL family.